Privacy Policy – WelcomeJordan

WelcomeJordan ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the WelcomeJordan mobile application ("App").

1. Information We Collect

The App may collect the following types of information to operate its core functionality:

a. Account Information

• Name
• Email address
• Phone number
• Role (admin, operator, reseller, driver)

This information is required to create and manage user accounts.

b. Operational Data

• Tour details
• Booking information
• Driver assignments
• Commission and operational records

This data is used strictly for internal business operations.

c. Location Information

Location data may be collected only while the app is in use to:

• Track active trips
• Support driver dispatch and tour coordination

Location data is not used for advertising or tracking purposes.

d. Authentication & Security

• Face ID or device authentication (if enabled)
• Login credentials

Authentication data is used only to secure access to the App.

2. How We Use Information

We use collected information to:

• Operate and manage tours and bookings
• Assign drivers and track tour progress
• Calculate commissions for operators and resellers
• Improve app reliability and performance
• Provide secure access to authorized users

We do not use personal data for advertising or marketing purposes.

3. Data Sharing

We do not sell, rent, or share personal information with third parties except:

• When required to operate core services (e.g., secure hosting)
• When required by law or legal process

All data sharing is limited to what is strictly necessary.

4. Data Security

We use industry-standard security measures to protect your data, including:

• Secure HTTPS connections
• Apple-provided encryption technologies
• Restricted access based on user roles

We do not use proprietary or custom encryption methods.

5. Data Retention

Data is retained only for as long as necessary to:

• Fulfill operational and legal requirements
• Maintain accurate business records

Users may request account deactivation through an administrator.

6. Children's Privacy

WelcomeJordan is not intended for children and does not knowingly collect personal information from individuals under the age of 13.

7. User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion of data
• Request information about data usage

Requests can be made by contacting us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Information